Public Sector Management Consulting Services

Most administrators know that virtually all problems any organization faces are related to management. Unfortunately, finding good managers is not as easy as finding people with management "experience." And it is particularly difficult in the public sector where longevity is often rewarded more than achievement. UPD provides a wide range of management consulting services tailored to public sector and quasi-public organizations that can help you improve the performance of your organization.

Strategic Planning

We can help you plan out a multi-year strategy that positions your organization to take advantage of changes that have already occurred and others that are coming. Our recommendations are colored by our own hands-on experience at implementing programs and projects within local governmental organizations.

Process Re-engineering

The first step to improved performance is understanding how your processes work...or don't work. Many public sector procedures were created years ago and may be obsolete or even counterproductive. We break down your operations in minute detail and put them back together in ways that improve productivity. Staff training on the new systems is included in our services, and if you need new data systems built, we do that, too.

Efficiency and Effectiveness Studies

Even when there's an organizational will to improve, often managers don't know where to begin. UPD staff have conducted scores of efficiency and effectiveness analyses for school districts, housing agencies, credit unions, Empowerment Zones, and more. We can help you figure out what you're doing well, where you can improve, and where you should start. Our extensive knowledge of "best practices" around the country will help you decide which path to follow.

Staff Capacity Assessments and Reorganization Plans

Organizations, large and small, should assess their organizational structure constantly to ensure they are aligned with their mission. In practice, however, reorganizing is one of the most painful processes a public sector agency goes through, and the larger the organization, the more difficult it is. Using internal personnel evaluations for this purpose is often impossible or, at the very least, ineffective. UPD can evaluate your staff capacities, determine whether training or process re-engineering is the answer, and help you to reorganize your agency in a way that takes advantage of the skills you have at your disposal. Our services also include re-writing position descriptions to better reflect what people are actually doing.