Public Sector Performance Measurement and "Stat" Accountability Systems
Accountability is the word of the day for public sector and quasi-public organizations. The days of "entitlement" funding, incremental budgeting and automatic renewals are over. More and more governmental funders, foundations, regulatory agencies, board members, politicians, and (especially) the general public expect ongoing, open and relevant performance measures to help them determine whether the funds you're spending are worth it.
UPD's consultants are experts in the field of performance measurement and program evaluation. Not only can we help you identify the metrics to use to track performance, we can help you build the data systems, train staff and managers on how to use them, and develop and implement management tools to ensure that the performance data are used effectively to make positive adjustments in the way you operate.
Our staff has been deeply involved in the "Stat" process pioneered by the New York Police Department and perfected by the "CitiStat" process in the City of Baltimore and with "SchoolStat" at the Baltimore City Public School System. Let us help you apply the same rigor to your organization.